Powerful network, responsive people
Backed by knowledgeable people who provide highly responsive service, Elavon’s robust and secure international processing platform delivers payment solutions and services to merchants around the globe. We have the right scale and support infrastructure to treat customers globally and support them locally.
Reliable & Secure
Elavon’s international processing platform delivers payment services to merchants around the globe and handles every aspect of the acquiring relationship – transaction processing, risk and underwriting, settlement, chargeback management, reporting, and customer service. By maintaining complete control, we’re better able to ensure that your needs are met efficiently and effectively.
Elavon has built back-up systems and the latest fraud monitoring and risk management features into every system, which ensures 100% uptime and true peace of mind. Our international platform significantly reduces the cost and time needed to implement processing and compliance changes across multiple systems.
Responsive & Accessible
Elavon provides all services in-house—underwriting, deployment, training, customer service, voice authorization, fraud control, chargeback management and risk monitoring— through professional and responsive Operations teams staffed in the United States and Europe. To ensure that customers receive the support they need, Elavon offers customized service-level options and, for larger clients, a premier client relations team. An experienced client relations executive becomes your lead resource and helps you with critical processes such as:
- Reviewing statements
- Monitoring interchange status to maximize financial benefits
- Addressing chargeback issues
- Providing information about emerging payment industry initiatives
Through our proactive approach, customers come to view us as an extension of their company. Whatever you require – from fraud management and risk control tools to custom reporting services – trust Elavon to delivery highly responsive, secure service.