Your merchants can accept all kinds of payments.Elavon provides processing, settlement and support for both credit cards and checks. With a wide variety of user-friendly terminals, your merchants can accept credit cards Visa®, JCB®, MasterCard®, American Express®, Discover® Network, Diners Club® and UnionPay® as well as local debit brands and foreign cards.
In addition, Elavon offers revenue-producing programs, including gift and loyalty cards to attract new customers and increase sales.
Payment processing to meet your customers' needs.
Elavon enables payment acceptance in card-present, e-commerce, mobile and mail-order/telephone order environments.
Payment processing with a phone or computer. Elavon’s mobile payments app VirtualMerchant Mobile works with mobile and smartphone devices including most Apple® and Android™ products. With easy set up and pricing, your merchants can accept key-entered transactions or add a card reader that encrypts card data to accept card swipes.
Elavon’s online software solution Converge, formerly VirtualMerchant, is a complete, hosted payment solution for in-person, mail order/telephone order and e-commerce transactions. All payment information is hosted and stored by Elavon, minimizing your merchants’ data security concerns.
Merchants can monitor their account anytime, anywhere.Your merchants can go online with MerchantConnect to see their online statements and detailed reports, manage chargebacks, and analyze sales and payments. It’s easy to use – thanks to an intuitive interface – and no special software is required. MerchantConnect offers two reporting levels: MerchantConnect Basic for businesses with one location and MerchantConnect Premium for multiple store locations.
Protect your merchants and their customers’ cardholder data.Elavon’s PCI compliance program takes a comprehensive approach to helping your merchants securely manage cardholder data and ensure compliance. We provide the tools required to demonstrate compliance and advice on best practices to businesses that accept card payments. In addition, we can help protect your merchants with the various tools built into our system.
Providing hands-on customer support.Elavon has been supporting merchants for over 20 years. Our experienced, customer support teams are here around the clock to assist your merchants with their payment needs, from front-line help desk to back-end technical support and voice authorization services. And we have a dedicated Technical Support phone number – available 24 hours a day – for when they need support and troubleshooting.
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