Partnership will mitigate card data risks and streamline patient experience with online billing and payment options
With the patient financial experience continuing to be a top priority for healthcare providers, Elavon, a global payments company and a wholly-owned subsidiary of U.S. Bancorp (NYSE: USB), and RevSpring, provider of intelligent communications and payment solutions to more than 2,000 leading financial services, healthcare providers, and healthcare technology companies throughout the United States, have partnered to help them maximize online billing and payments through integrated, secure transaction processing solutions.
Elavon will empower RevSpring to sell merchant services and provide RevSpring with Fusebox, its secure payment processing gateway for payment transactions, and Simplify, a pre-certified Europay, Mastercard, and Visa (EMV-enabled) solution to RevSpring’s healthcare clients across the U.S. By merging these components into its communication and payment platform, RevSpring gives its providers more protection from card data risks and provides their patients with streamlined self-service options to easily manage and make payments online.
“Our collective solutions will help increase overall patient financial engagement and reduce card data risks with our EMV-enabled and encrypted processing solutions,” said Jana Franks, senior vice president and general manager of Elavon’s Healthcare business. “Together, we give patients a simple, convenient way to pay for their care and services using the payment method of their choice.”
RevSpring helps providers and healthcare organizations accelerate revenue through a platform of offerings, which includes physical and electronic invoices, consumer payment portals, data cleansing solutions, and analytics tools that validate consumer identities and optimize patient engagement.
“This partnership will provide additional layers of data security and an even more robust end-to-end payment and billing solution to our healthcare customers – one that will provide significant value to our clients and is tightly integrated with our industry-leading patient payment platform,” said Mark Waterstraat, RevSpring’s senior vice president, Strategy and Product Development. “Elavon’s robust security offerings, embedded payments reconciliation functionality, and active approach to partnerships makes them an ideal partner for RevSpring,” added Martin Callahan, RevSpring’s president of Healthcare.
RevSpring is a high-growth technology services organization that provides intelligent communications and payment solutions to over 2,000 of the leading financial services, healthcare providers, and healthcare technology companies throughout the United States. Through its proprietary technology, analytics and workflow tools, RevSpring enables its customers to deliver one billion personalized financial communications through print, email, SMS, voice and web channels. These communications facilitate billions of dollars in payments through multiple payment channels, notably web and IVR. RevSpring’s strategy and payment technology significantly improves consumer satisfaction, responsiveness, self-service and cash collection rates to best-in-class levels. Visit www.revspringinc.com to learn more.
About Elavon (www.elavon.com)
Elavon is wholly owned by U.S. Bank, the fifth-largest bank in the United States, and provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, Canada, Mexico and Puerto Rico. As the leading provider for airlines and a top five provider in hospitality, healthcare, retail, and public sector/education, Elavon’s innovative payment solutions are designed to solve pain points for businesses from small to enterprise-sized.
Notes to editors
Elavon is a leading global payments company with more than 4,300 employees and operations in 10 countries. A subsidiary of U.S. Bancorp (NYSE:USB), Elavon provides businesses with the technology needed to accept payments from customers, whether they are shopping in stores, at home or on the go. Its platform is distinctive in that it is common across countries, making it easier for businesses to get their payment system up and running quickly and securely.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorization and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request.
About U.S. Bank
U.S. Bancorp, with 74,000 employees and $488 billion in assets as of September 30, 2019, is the parent company of U.S. Bank National Association, the fifth-largest commercial bank in the United States. The Minneapolis-based bank blends its relationship teams, branches and ATM network with mobile and online tools that allow customers to bank how, when and where they prefer. U.S. Bank is committed to serving its millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world as a trusted financial partner, a commitment recognized by the Ethisphere Institute naming the bank a 2019 World’s Most Ethical Company. Visit U.S. Bank online or follow on social media to stay up to date with company news.
Joe Rauch, Communications Manager | Global Head of Communications for Merchant Acquiring | Public Affairs and Communications