Partnership will mitigate card data risks and streamline patient experience with online billing and payment options
ATLANTA--(BUSINESS WIRE)--Elavon just eliminated the need for hotels to print and store paper copies of customer card data. Today, the leading global payments provider announced Converge Hospitality, a digital invoicing system for the hotel industry. The system makes it safer and more convenient for customers to pay for deposits on events and concierge-like services at hotels, while eliminating the need to send card data remotely.
Currently, hotel guests are required to call, fax or email Credit Card Authorization forms containing personal and card data, along with a photo of the payment card for such items as conference or event deposits, gifts sent to guest rooms or payment to return an item left at the hotel. These manual ways of accepting third-party payments exposes hotels and their guests to major security vulnerabilities. Converge Hospitality eliminates these risks and reduces Payment Card Industry (PCI) digital standards scope by moving the payment process online for both the hotel and the customer – taking away the need to transfer or store any sensitive cardholder information.
“The current practice of accepting payment for these types of popular services at hotels is very manual, time-consuming and extremely risky,” said Eric Liebman, vice president, head of product strategy, Hospitality at Elavon. “Converge Hospitality protects payment data and all purchases at the hotel property are completely streamlined. With our ecommerce capabilities and record of the electronic transaction, it also reduces human errors and adds greater convenience and peace of mind to guests.”
Converge Hospitality is simple to use. Here is how it works:
- The customer calls the hotel to arrange payment for an event deposit or an amenity such as a bouquet of flowers for a hotel guest.
- The hotel representative generates an instant, electronic invoicing through the Converge Hospitality system.
- The customer instantly receives an email with a link to the invoice and pays online using a secure, Elavon-hosted payment page.
- The transaction is complete and stored electronically.
Converge Hospitality is an affordable solution and available for hotels of all sizes. And, because it does not require any integration to the property management or point-of-sale systems, it’s simple and quick to implement.
To learn more about Elavon, please visit www.elavon.com, or talk to us via Twitter: @elavon.
Notes to editors
About Elavon
Elavon is a leading global payments company with more than 4,300 employees and operations in 10 countries. A subsidiary of U.S. Bancorp (NYSE:USB), Elavon provides businesses with the technology needed to accept payments from customers, whether they are shopping in stores, at home or on the go. Its platform is distinctive in that it is common across countries, making it easier for businesses to get their payment system up and running quickly and securely.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland and the Prudential Regulation Authority and subject to limited regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorization and regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request.
About U.S. Bank
U.S. Bancorp, with 74,000 employees and $488 billion in assets as of September 30, 2019, is the parent company of U.S. Bank National Association, the fifth-largest commercial bank in the United States. The Minneapolis-based bank blends its relationship teams, branches and ATM network with mobile and online tools that allow customers to bank how, when and where they prefer. U.S. Bank is committed to serving its millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world as a trusted financial partner, a commitment recognized by the Ethisphere Institute naming the bank a 2019 World’s Most Ethical Company. Visit U.S. Bank online or follow on social media to stay up to date with company news.
Visit U.S. Bank and Elavon online or follow on social media to stay up to date with company news.
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Contact:
Teri Charest, Public Affairs and Corporate Communications