Simple, seamless, secure healthcare payments
Make payment transactions quick and convenient for staff and patients with Payment Navigator. Designed specifically for healthcare, our solution helps you improve patient financial engagement so you can collect more with less effort.
Offer More Payment Channels and Choices
- Determine insurance eligibility and estimate patient responsibility
- Accept card, HSA/FSA, check, ACH, and cash
- Collect payments at the point of service, online, phone, IVR, kiosk, and mobile devices
- Offer payment plans, card on file and automatic payment collection
- Provide a convenient, secure patient portal for online billing and payment
- Consolidate billing related to an encounter or a family household with One Bill
- Allow patients to pay you through their health plan’s website with Member Payments
- Send automated payment reminders and confirmations by email and text
- Offer consumer-friendly billing with paper and e-statements
Improve Cash Flow & Reduce Expenses
- Accelerate cash flow with next day funding for all card payments and check conversion
- Simplify balancing and reconciliation with flexible settlement and consolidated reporting
- Post payments to your patient accounting system through a real-time or batch interface
- Track and manage collection performance with dynamic reporting
Secure & Compliant
Payment Navigator adheres to the highest standards of security and compliance for both healthcare and payment transactions. Payment Navigator complies with all PCI and CISP standards, HIPAA regulations, and EHNAC directives. Our solution also features point-to-point encryption and secure tokens.
One Company, One Solution, One Team
Payment Navigator is supported by a fully dedicated healthcare team consisting of solution engineers, implementation managers, client executives and 24/7 customer service. Our client executives possess deep industry knowledge and work closely with their clients to optimize their payment processes.