Our ACH-Echeck solution enables your business to accept consumer bank account information via web, phone or mail as a form of direct payment.

  • Faster Funding. Transactions settle within 24-48 hours.
  • Expanded Payment Options. Add a “check not present” payment option to your existing solution. With us, you can choose whatever combination of payments that is best for your business, whether it’s cards, check, online, or all of the above.
  • Improved Reporting. Consolidated online reports/statements.
  • One Stop Convenience. Electronic deposit of all payments & receivables into your bank account. Access online reporting tool to follow your ACH-Echeck transactions through processing cycle.
  • Minimized Risk. Mitigate returned or declined payments with one of our three tiers of risk mitigation services.

Risk mitigation and customer protection

Credit and debit cards are often considered the default payment type, but for many of your customers the option of paying through their bank account is a trusted and preferred option. Bank account payments offer your customers direct payment without the concern of remembering PIN numbers or worrying about having an accepted card type.

To assist your business in validating bank account payments, we provide two tiers of risk mitigation services we offer two tiers of risk mitigation services.

Conversion with verification

  • Real-time validation of bank routing number and account number
  • Verification that account is not flagged for possible return or insufficient funds
  • Business retains the risk for returned items

Conversion only

  • Real-time validation of bank routing number and account number
  • Business retrains the risk for returned items

Request a call back

We want to hear from you. If you are interested in setting up a new merchant account with us, please contact us through the form below and we'll call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. If you require assistance with an existing account, please call our customer service line 24/7/365.

This contact form is for US customers only. If you are looking for one of our other locations, please visit elavon.com/country-selector.html to find your country or region.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

By providing us with an email address you are expressly consenting to receiving email communications – including but not limited to marketing material/advertising, promotions, sales campaigns, and questioner/research surveys. By providing us with a telephone number for a cellular phone or other wireless device, including a number that you later convert to a cellular number, you are expressly consenting to receiving communications – including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system – from us and our affiliates and agents at that number. This express consent applies to each such telephone number that you provide to us now or in the future and permits such calls for non-marketing purposes. Calls and messages may incur access fees from your cellular provider. We accept relay calls. Your privacy is important to us. By clicking “submit” you agree to our terms and conditions.


Available Mon. – Fri.
9:00 AM - 7:00 PM EST

Customer Support

Available 24/7