Overview: Getting Started

Thank you for choosing Elavon for your payment services. Even if this is your first time accepting electronic payments, you can relax knowing that you are in good hands. We have been making it simple for businesses to accept payments for nearly 25 years. Our mission is defined by going the extra mile. If you need help getting started, or have any questions along the way, Elavon can help.

This section of New Merchant Assist is designed to provide you with the information you need to begin accepting payments, from activating your terminal to getting paid. In addition, our experienced customer support teams are here around the clock to assist you with your payment needs.  

Call: Customer Service is available 24 hours a day, 7 days a week. Your dedicated service number is on the label included in your
Welcome Kit.


Email: custsvc@elavon.com

More Information

  • Merchant Operating Guide
  • Getting Started - A Quick Reference Guide for Payment Processing
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