2020 Healthcare Insight Report | Elavon

The pandemic is changing the way we pay—is healthcare keeping up?

With the pandemic prompting swift changes to consumer payment behavior, keeping up with the latest trends is critical for healthcare organizations. Learning the most current consumer preferences can help providers make it easier and more convenient for patients to pay and encourage faster collection.


Our 2021 Consumer Healthcare Report is here!

Based on our analysis of a U.S. consumer survey conducted in February 2021, our report covers key questions, including:

  • Which payment methods did patients gravitate to during the pandemic? Hint—not just digital!
  • Does the option of a contactless payment device improve perception of the medical provider?
  • What new payment technologies do consumers want to see?
  • Which payment methods raise more security concerns for consumers?


The 2021 Healthcare Payments Insight Report is here! Complete the form and we'll deliver the 2021 report directly to your inbox. 

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