Reporting & Support Tools
Partner facing reporting tool - PulsePoint is Elavon’s proprietary portal and portfolio management system that allows every Elavon MSP access to communicate in a fully integrated way across every part of their business and engage with data that helps you to run your businesses better. It’s all the relevant information an MSP needs in one easy to use place, together with the powerful tools required to turn that information into incremental profits. Click here to get more information on this reporting tool.
Payments Insider® – We offer interactive reporting functionality that enables customers to drill-down to the transaction level for greater visibility into their payments business. Our powerful, customizable reporting includes transactions, chargebacks, retrievals and funding activity. Payments Insider offers intuitive dashboard widgets, such as sales by location, for a quick snapshot into a customer’s sales performance. With powerful transaction search functionality, reporting just got easier. Businesses can download reports via PDF, CSV or Excel files and few reports for the past 24 months to get a complete view of their performance.
Global Learning Lab - This resource is where you go to stay current on the latest products and services by accessing our e-learning section or resource library, and stay connected with Elavon staff and your peers with our integrated social networking tools. Through this secure, password-protected website, the MSP Support Team posts collateral, customer service information, customer communications, pricing and reporting information.
You will also have co-branding options for most of our marketing materials.
In addition to these valuable resources, you’ll receive a weekly MSP Newsletter with the latest information from our team.