The spotlight is on mass transportation

Transit agencies will have the resources to create a modern, frictionless rider experience that will benefit cities and municipalities for years to come, thanks to the recently passed $1.2 trillion federal infrastructure bill with $39 million earmarked for public transit modernization.

Over the last few years, contactless transactions in the U.S. have more than doubled, with over 30% of face-to-face transactions in cities using tap-to-pay. While widespread in grocery stores, malls, restaurants and salons, the adoption of contactless payments in American public transit systems has been slow. This isn’t something that can continue if transit agencies want to keep riders happy. In fact, a recent Visa® study found that 90% of U.S. commuters expect transit agencies to accept contactless payments.

With Elavon Mass Transit Payments, riders can use their virtual wallet to simply tap-and-go. This is known as an open-loop system, and it means commuters don’t have to carry exact change, line up to buy tickets or tokens or get a special card or pass for each transit system they use. Proof of payment is easily shown on a virtual wallet.

Data from these early adopters reveals that contactless payments offer speed, convenience and even less pollution, plus many other benefits.

A fast, easy, and secure way to pay for mass transit travel

Elavon Mass Transit Payments, enable cardholders to make purchases without having to swipe or dip a payment card at a reader. To make a payment, the cardholder simply holds their contactless card or mobile phone within a few centimeters of a contactless reader; the reader and card communicate, and if the transaction is below the market CVM limit the payment is typically completed without requiring cardholder verification.

The speed of mass transit payments technology for low value payments makes the technology ideally suited to payments in transit environments where transaction times must be kept short to allow the high volumes of passenger traffic at peak periods.

The existing availability of contactless technology in retail together with existing contactless ticketing schemes means that many cardholders are already familiar with the use of contactless technology at both retail and transit merchants. Extending contactless payments to include mass transit usage will be a natural extension to the customer experience for cardholders.

Infographic description the payment process.

Mass Transit Payment Flow

Acceptance of payment cards at transit terminals allows contactless cardholders to use their cards to travel immediately, without having to understand the details of local fare structures or tickets, and without having to buy a paper ticket or load and use a proprietary contactless card. Transit operators benefit from the higher data security standards available through contactless EMV payment card acceptance.

A fast, easy and secure way to collect mass transit fares

We are here to help you create seamless mass transit experience by improving fare collection with Elavon Mass Transit Payments.

  • Improve rider experience by making it faster, easier and more convenient to pay
  • Increase revenue by saving 30% or more on fare collection expenses
  • Speed up service during peak periods by collecting fares more quickly than cash
  • Lower carbon emissions by reducing vehicle idling time when you board riders faster
  • Create a safer environment for riders and operators by reducing touchpoints and face-to-face interactions

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