Located in Tucker, Georgia, Gypsum Management and Supply (GMS) is the leading distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials in North America (NYSE: GMS). GMS’s platform spans the U.S. and Canada through a network of over 50 local brands operating more than 250 distribution centers. GMS strives to be the one-stop shop for the interior construction contractor, offering a broad range of products.
"The most important part of our business is getting paid by our customers, and Elavon provides us the technology and solutions to make the customer payment experience as efficient as possible," Jack Hawkins, Treasury Director, Gypsum Management and Supply
GMS is committed to delivering an exemplary customer experience that includes seamless payment processing. But as a growing company, with a complex business model that includes multiple facilities and subsidiaries, they found it difficult to efficiently manage payment processing and reporting.
As a client of 15 years, GMS uses a variety of Elavon solutions, including terminals and leading online payment gateway Converge, for seamless payment acceptance. Payments Core 365 Enhanced makes it easy for GMS to reconcile transaction data against DDA account(s) and drill down to four record types - adjustments, billings, chargeback and deposits.
- Efficient point-of-sale, mobile and eCommerce payment acceptance
- In-depth customer reporting, including payment channels and purchasing habits
- Detailed transactional reporting at the location level
- Expedited equipment delivery