Credit Card Surcharge

Reduce the cost of credit card acceptance with credit card surcharge fees¹

By charging the cardholder a surcharge amount on every credit card transaction at the time of sale, our flexible Credit Card Surcharge program allows you to partially offset the cost of credit card acceptance.

Credit card surcharge plans that Elavon offers

Merchant managed: The surcharge fees you collect will be funded to your bank account as part of a funding file for a batched submission. At the end of the billing period, the business will see a debit against their account for all surcharge fees you collected and were funded for over the course of the billing cycle.

Elavon managed: Elavon removes the surcharge fees you collected prior to sending the funding file to your bank. At the end of the billing period, the surcharge fees collected will show up as a rebate on your month end statement.

Supported regions, terminal, and products for the Surcharge program

All United States regions except for:

Connecticut
Maine
Massachusetts
Puerto Rico
New York
Oklahoma

talech SaaS (Mobile, Starter, Standard and Premium) supported hardware

Link/2500
Moby/5500
Lane/3000
Supported on all talech SaaS planns (Mobile, Terminal, Starter, Standard, and Premium)
Also supported with talech invoicing and talech Online Ordering

Converve Virtual Terminal (MOTO/POS)

iPP320
iSC250
Link/2500
iCMP

Supported stand-alone terminals

Tetra Desk3500
Tetra Desk5000
Tetra Move5000

Credit card surcharge supported products on Converge
(MOTO/POS)

Moby/5500
Lane/3000
Lane/5000
iPP320
iSC250
iCMP

Converge API

Hosted payment page
XML API
Checkout.JS
Buy button

Processing details

Merchant can select the surcharge percentage they would like the cardholder to pay (between 1-3% in 0.25 intervals).
Applies to credit card only, not debit cards.
Merchants pay tiered debit pricing.
Disclosures are required at point of entry, point of sale, and on the transaction receipt.
Failure to comply with requirements may result in loss of acceptance of all payment products.

Request a call back

We want to hear from you. If you are interested in setting up a new merchant account with us, please contact us through the form below and we'll call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. If you require assistance with an existing account, please call our customer service line 24/7/365.

This contact form is for US customers only. If you are looking for one of our other locations, please visit elavon.com/country-selector.html to find your country or region.

First name

Last name

Phone number

Business name

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

By providing us with an email address you are expressly consenting to receiving email communications — including but not limited to Marketing material/Advertising, Promotions, Sales Campaigns, and Questioner/Research Surveys. By providing us with a telephone number for a cellular phone or other wireless device, including a number that you later convert to a cellular number, you are expressly consenting to receiving communications — including but not limited to prerecorded or artificial voice message calls, text messages, and calls made by an automatic telephone dialing system—from us and our affiliates and agents at that number. This express consent applies to each such telephone number that you provide to us now or in the future and permits such calls for non-marketing purposes. Calls and messages may incur access fees from your cellular provider.

Sales

Available Mon. – Fri.
9:00 AM - 7:00 PM EST
1-866-671-1583

Customer Support

Available 24/7
1-800-725-1243

Disclosures

Certain state or local laws may restrict or limit the amount of the surcharge percentage. Although we offer surcharging in most states, Merchants are responsible for determining the legality of surcharging in their states, and merchants are liable if their activities are found to be unlawful. Credit card surcharge applies to credit card only, not available on debit cards.

Recognized leader in payment processing

Elavon is proud to be a recognized leader in the payments industry by Forbes Best of 2024 as one of the 10 best credit card processing companies.

We are your trusted partner for all of your payments needs. Don't just take it from us – see what others are saying on Trustpilot.