27 January 2023

Atlanta (Jan. 27, 2023) – Elavon, a wholly owned subsidiary of U.S. Bank and one of the largest payments processors globally, is proud to be honored by TSG (The Strawhecker Group) in its 2023 Real Transaction Metrics Awards.

Elavon’s Fusebox payment gateway was recognized as the year’s Best Performing Gateway and took first place for Fastest Transactions and Highest Authorization Rate.

Powered by TSG’s Gateway Experience Monitoring (GEM) platform, GEM monitors real credit card transactions and pings from over 30 global locations across North America, South America, Europe, and Asia Pacific 24/7/365 to benchmark gateway performance. All metrics are calculated by utilizing real TSG credit cards to complete transactions at real TSG merchants around the globe.

The Best Performing Gateway award is based on the GEM Index, an overall scorecard for gateway metrics based on five key areas (gateway minute outage, gateway availability, transaction speed, transaction success rate, and authorization rate). Elavon received this award for its exceptional performance across transaction and gateway check benchmarks.

Performance data was assessed across more than twenty industry-leading global payments providers for 2022 to determine the Real Transaction Metrics Awards.

Elavon’s Fusebox is a highly secure, reliable and flexible payment gateway that makes it easy for business owners to handle a growing volume of payment transactions. Fusebox provides a single interface for delivering payments securely from any business location to banks, processors, and acquirers in a secure, compliant environment. Batch management and reporting are accessed through an online portal, providing a real-time view into the entire transaction lifecycle.

Details about the Real Transaction Metrics Awards and the list of winners are available here.

About TSG

TSG (The Strawhecker Group) is a globally recognized analytics and consulting firm that supports the entire payments ecosystem, serving over 1,000 clients from Fortune 500 leaders to more than a dozen of the world's most valuable brands. Trusted by industry leaders, TSG's strategic services, market intelligence, and analytics merge to empower clients with actionable and accessible information. Please visit www.TheStrawGroup.com.

Notes to editors

About Elavon

Elavon is wholly owned by U.S. Bank (NYSE: USB), the fifth-largest bank in the United States, and provides end-to-end payment processing solutions and services to more than 2 million customers in the United States, Europe, and Canada. As the leading provider for airlines and a top five provider in hospitality, healthcare, retail, and public sector/education, Elavon’s innovative payment solutions are designed to solve pain points for businesses from small to the largest global enterprises.

About U.S. Bank

U.S. Bancorp, with approximately 70,000 employees and $587 billion in assets as of March 31, 2022, is the parent company of U.S. Bank National Association. The Minneapolis-based company serves millions of customers locally, nationally and globally through a diversified mix of businesses: Consumer and Business Banking; Payment Services; Corporate & Commercial Banking; and Wealth Management and Investment Services. The company has been recognized for its approach to digital innovation, social responsibility, and customer service, including being named one of the 2022 World’s Most Ethical Companies and Fortune’s most admired superregional bank. Learn more at usbank.com/about.


Joe Rauch, Communications Manager | Global Head of Communications for Merchant Acquiring | Public Affairs and Communications

E: joseph.rauch@usbank.com