27 January 2023
Atlanta (Jan. 27, 2023) – Elavon, a wholly owned subsidiary of U.S. Bank and one of the largest payments processors globally, is proud to be honored by TSG (The Strawhecker Group) in its 2023 Real Transaction Metrics Awards.
Elavon’s Fusebox payment gateway was recognized as the year’s Best Performing Gateway and took first place for Fastest Transactions and Highest Authorization Rate.
Powered by TSG’s Gateway Experience Monitoring (GEM) platform, GEM monitors real credit card transactions and pings from over 30 global locations across North America, South America, Europe, and Asia Pacific 24/7/365 to benchmark gateway performance. All metrics are calculated by utilizing real TSG credit cards to complete transactions at real TSG merchants around the globe.
The Best Performing Gateway award is based on the GEM Index, an overall scorecard for gateway metrics based on five key areas (gateway minute outage, gateway availability, transaction speed, transaction success rate, and authorization rate). Elavon received this award for its exceptional performance across transaction and gateway check benchmarks.
Performance data was assessed across more than twenty industry-leading global payments providers for 2022 to determine the Real Transaction Metrics Awards.
Elavon’s Fusebox is a highly secure, reliable and flexible payment gateway that makes it easy for business owners to handle a growing volume of payment transactions. Fusebox provides a single interface for delivering payments securely from any business location to banks, processors, and acquirers in a secure, compliant environment. Batch management and reporting are accessed through an online portal, providing a real-time view into the entire transaction lifecycle.
Details about the Real Transaction Metrics Awards and the list of winners are available here.
About TSG
TSG (The Strawhecker Group) is a globally recognized analytics and consulting firm that supports the entire payments ecosystem, serving over 1,000 clients from Fortune 500 leaders to more than a dozen of the world's most valuable brands. Trusted by industry leaders, TSG's strategic services, market intelligence, and analytics merge to empower clients with actionable and accessible information. Please visit www.TheStrawGroup.com.
Notes to editors
About U.S. Bancorp
U.S. Bancorp, with approximately 70,000 employees and $692 billion in assets as of December 31, 2025, is the parent company of U.S. Bank National Association. Headquartered in Minneapolis, the company serves millions of customers locally, nationally and globally through a diversified mix of businesses including consumer banking, business banking, commercial banking, institutional banking, payments and wealth management. U.S. Bancorp has been recognized for its approach to digital innovation, community partnerships and customer service, including being named one of Fortune’s most admired superregional banks. Learn more at usbank.com/about.
About Elavon
Elavon is wholly owned by U.S. Bank (NYSE: USB), the fifth-largest bank in the United States, and provides end-to-end payment processing solutions and services to more than 2 million customers in the United States, Europe, and Canada. As the leading provider for airlines and a top five provider in hospitality, healthcare, retail, and public sector/education, Elavon’s innovative payment solutions are designed to solve pain points for businesses from small to the largest global enterprises.
Contact:
Joe Rauch, Communications Manager | Global Head of Communications for Merchant Acquiring | Public Affairs and Communications
Recognized leader in payment processing
Elavon is proud to be a recognized leader in the payments industry by Forbes Best of 2024 as one of the 10 best credit card processing companies.
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