Available with specific payment devices, our service fees program can enable your organization to better control costs associated with accepting card payments. Elavon offers a program to help you efficiently and effectively implement and collect service fees.
Service fees can be leveraged on all payments, not just credit cards. The fee can be implemented in card present and card-not-present environments. Charged as a separate transaction apart from the original charge, service fees can be a flat fee or a percentage of the transaction – depending on the payment method. Unlike our other programs, there are no set caps or rules around the service fee amount. However, the fee must be reasonable as compared to the cost of processing the transaction. That gives you flexibility to leverage a fee that matches your organization’s cost model.
Whether it’s paying for their bill online or being able to walk in and talk to somebody in person, your citizens want options which you can provide with service fees.
Our payments platform provides instant business analytics to easily track performance.
We want to hear from you. If you are interested in setting up a new merchant account with us, please contact us through the form below and we'll give you a call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. If you require assistance with an existing account, please call our customer service line 24/7/365.