Accepting payments from meeting planners and other third-party customers by faxing or emailing credit card authorization forms or taking payment over the phone is risky. These manual ways of accepting third-party payments exposes your hotel and your guests to security vulnerabilities. With Converge Hospitality, the risk is significantly reduced by moving the payment process online while keeping you in compliance with PCI DSS.
With our ecommerce capabilities, human errors are reduced while adding greater convenience and peace of mind to guests. Converge Hospitality is an affordable solution and available for hotels of all sizes. Because it does not require integration to the existing property management or point-of-sale systems, it is simple and quick to implement.
Converge Hospitality was developed to be simple to use. When a customer or meeting planner contacts a hotel for an event deposit or room amenity, the hotel representative logs into the platform and enters the relevant customer information. An email is automatically sent to the customer with the charge summary and a link to view the full invoice. Once the customer enters the system, they can securely pay the invoice online. All information is tracked within the system for simple reconciliation. Both authorizations and settlement occur in an ecommerce environment, which reduces disputes and chargebacks.
Built exclusively for hotels, Converge Hospitality enables staff to securely send an invoice providing instant payment for hotel-related charges.
We want to hear from you. If you are interested in setting up a new merchant account with us, please contact us through the form below and we'll give you a call between the hours of 9:00 AM and 7:00 PM EST, Monday-Friday. If you require assistance with an existing account, please call our customer service line 24/7/365.